Questions To Ask Metal Roofing Companies Before Hiring Them

Clare Louise
Posted by November 27, 2020 November 27, 2020

When the time comes for you to get a new roof, you want to make sure that you have all your ducks in a row – this means hiring the best company to meet your needs. You need to find a team that won’t take you for a ride or leave you with a below par job. Now, there are hundreds and thousands of metal roofing companies in Australia so narrowing them down can be daunting.

When you do call a roofing company for a quote on your upcoming project, you’ll get the opportunity to speak to one of their representatives. The first thing you can expect is a sales pitch to convince you to go with them because, well they’re “the best”, but how do you really know whether they are telling the truth or not? The best way to sort the good apples (metal roofing companies) from the bad ones is by having a set of standard questions to ask them all.

Here are a few questions you can ask your potential roofer:

  1. Why Should I Hire You?

This is the company’s chance to give you their best pitch, something like an elevator pitch, concise but ticks all the necessary boxes for you to understand who they are. Make sure that you pay close attention to their response because they may be able to answer some of the questions on your list. Listen out for:

  • Are they answering promptly, or does it sound like they are thinking about what they have to say? All employees need to know the business they work for. They need to know about their metal roofing services, their mission, objectives and their offerings, this way they’ll be able to articulate why you should give them your business.
  • Do they believe in the value of their services? A representative who doesn’t have confidence in what the roofing company has to offer is a clear distinction you should hang up.
  • Did they mention anything that grabbed your attention, positively, that almost convinces you on the spot?
  1. How Long Have They Been in The Metal Roofing Industry?

This shouldn’t be rocket-science from the person on the other line. This information is factual, verifiable and should be the easiest to answer. Whether it’s “since 1999”, or “for five years”, or even “35 years in X location and then moved here from the past 3 years.” Another area you can find this is on their website, so that you can verify the answer given over the phone. You can also look them up in your local State’s Business Search website by typing the name of the business. See if the answer given matches what’s online.

  1. Are They Licensed and Insured? Is There Proof?

Companies and contractors working with metal roofing know, or at least, should know how important it is to be licensed and insured. Remember, their license is their consent to do business issued by the state or municipality . Insurance on the other hand, is a safety policy should anything, however they’ll work to minimise this by all means necessary. Both these are vital for metal roofing companies. These documents aim to protect you, verify their credibility, and safeguards both you and the contractors.

  1. What Material Will They Be Using To Install Your Roof

This is something that you can handle yourself. With a bit of homework, you can have a look at the various roofing material and the difference between each. See items on the high-end or low-end price ranges and manufacturer types. Compare features, warranties, whether the metal roofing you’re interested in has high wind resistance, is it resistant to algae, can it withstand heavy rains and so forth.

The more knowledgeable you are on metal roofing types, the better prepared you’ll be to ask, or understand what your potential roofer has to offer. You’ll also be able to make conclusions about whether metal brand A is better than another. Don’t forget to ask about the grades of quality from the roofing material, and the life expectancies, performance levels and features.

There are plenty more questions you should ask the list of metal roofing companies you’re thinking of going with. At Grover Metal Roofing we’re ready to answer any and all of your questions. Speak to us today!